Pricing Model

At SanaCarers, we aim to provide transparent and flexible pricing options for our users. Our pricing model ensures that both clients and carers have the flexibility to determine fair compensation for the services provided. Below, we outline our pricing structure and the process by which carers set their rates.

Platform Fees

SanaCarers charges a nominal platform fee to cover the operational costs of maintaining the platform, ensuring its functionality, and providing ongoing support to both clients and carers. The platform fee is a percentage of the total transaction value and is deducted from the carer's earnings. This fee allows us to continue offering a reliable and secure platform for connecting clients and carers.

Carer Rates

Carers on the SanaCarers platform have the freedom to set their own rates based on their qualifications, experience, and the services they offer. We believe in empowering carers to determine their worth and value their skills. By allowing carers to set their rates, we ensure a fair and competitive marketplace where clients can choose the carer that best meets their needs within their preferred budget.

Transparency and Communication

We prioritise transparency and encourage open communication between clients and carers regarding pricing. Our platform provides a messaging system that allows clients and carers to discuss specific care requirements, pricing expectations, and any additional services that may incur extra charges. This open dialogue helps establish clear expectations and facilitates a fair pricing agreement between both parties.

Multiple Pricing Options

SanaCarers offers flexibility in pricing options to cater to the diverse needs of our clients. Carers can choose from various pricing models to accommodate different types of care arrangements, including:

This option is ideal for clients who require care services for a few hours each day. It provides flexibility, allowing clients to avail of care services when they most need them

Hourly Care

Night Shift Care

Night shift care services are beneficial for clients who require assistance during the night, for instance, those who might need help with getting to the bathroom, taking medication, or turning in bed

A live-in carer stays with the client in their home, providing round-the-clock support. This option provides reassurance that help is always at hand, offering security and companionship to the client.

Live In Care

Respite Care

Respite care provides temporary relief for primary caregivers, allowing them a break to rest and recharge. It's crucial in preventing caregiver burnout and ensuring the well-being of the caregiver and the person receiving care

Negotiation and Agreements

Once clients express interest in a particular carer's services, they can engage in discussions to negotiate the terms, including pricing and service details. This negotiation process allows both parties to reach a mutually beneficial agreement that aligns with their expectations and budget. The final agreement is formalised through a service agreement, which outlines the scope of care, duration, compensation, and other relevant terms.

We strive to ensure that our pricing model fosters fair compensation for carers while providing cost-effective options for clients. By facilitating open communication and allowing carers to set their rates, we promote a transparent and mutually beneficial marketplace for both clients and carers.

Flexibility in Payment Methods

Carers on the SanaCarers platform have the freedom to set their own rates based on their qualifications, To further accommodate our users, SanaCarers supports multiple payment methods for seamless transactions. Clients can choose to make payments directly through the platform using secure and convenient online payment systems. This streamlines the payment process and provides a level of convenience for both clients and carers.

Continuous Support

At SanaCarers, we understand that pricing and financial matters can be important considerations for both clients and carers. That's why our dedicated support team is available to assist and address any questions or concerns related to pricing, payments, or the overall user experience. We strive to provide timely and helpful support to ensure a positive and satisfying experience for all users of our platform.

Please note that pricing details and specific rates may vary depending on factors such as location, qualifications, experience, and demand for carers. We encourage clients and carers to engage in open and transparent discussions to determine fair pricing that reflects the value of the care services provided.

Our pricing model is designed to strike a balance between affordability for clients and fair compensation for carers, creating a platform that benefits all parties involved. We are committed to maintaining transparency, fostering open communication, and continuously improving our platform to meet the evolving needs of our users.

If you have any further questions or need clarification regarding our pricing model or any other aspect of our platform, please do not hesitate to reach out to us. Our team is here to assist you and ensure your experience with SanaCarers exceeds your expectations.